WeBER research team met on 26th and 27th March 2018 for the third workshop of researchers. The workshop was held at Hotel Xheko Imperial in Tirana.

Seminar for NWG members in BiH, organised by Foreign Policy Initiative and SIGMA/OECD was held in Sarajevo on 15th March 2018.

On 13 March 2018, SIGMA/OECD organised a workshop "Challenges for Public Administration Reform (PAR) in Serbia: Key Findings of the 2017 SIGMA Monitoring Report" in Hotel Metropol, Belgrade.

The monitoring shows that availability of easily accessible basic information on services is still far from what might be expected.

Assessment shows that the majority of citizens across the Western Balkans believe that they do not have possibility to give their feedback on the quality of administrative services.

Assessment of the public perception towards the implementation of the citizen-oriented service delivery (tailoring service delivery according to the citizens' needs) in practice suggests there is a relatively positive perception across the Western Balkan countries with exception of Bosnia and Hercegovina (BiH).

Public availability of official government data on public service in the Western Balkan (WB) countries is partial at best.

Governments of the Western Balkan (WB) countries achieve low scores when it comes to information provision on their performance to the public.

Monitoring done within the regional WeBER project indicates worrying trends in proactive informing of the citizens by the governments of the Western Balkans, particularly in aspects related to annual reporting, budget, public consultation, with a clear lack of citizen-friendliness in presentation of information and absence of open data practices.

Consultations of DG NEAR with representatives from international and non-governmental organisations took place on 19th of January 2018 in Brussels.

Preliminary results of the research on the civil society and citizen involvement in decision and policy-making process, conducted by Praxis within the project “Contributing to Public Administration Reform (PAR) in Kraljevo“ reveal that public participation in the process adopting legal acts in Kraljevo is almost non-existant.

On 30 October 2017, Institut Alternativa organised the second meeting of PAR National Working Group (NWG) in Podgorica, Montenegro.

On 27 October 2017, The European Policy Institute (EPI) – Skopje coordinated the second meeting of the NWG in Skopje, Macedonia.