The countries of the Western Balkans and Eastern Europe have been facing several different crises in recent years, which lead to, in some countries, the phenomenon of shrinking space for civil society, populist policies and authoritarian leaders. All this is interconnected with the raising the level of corruption, which is further related to the weakening of democracies, and as a consequence, we have reduced trust of citizens, non-functional and non-transparent public administrations and captured states. Setting the principle of citizens’ trust and the supreme value of democracy as the best path that humanity has discovered for building a successful society that has citizens in the focus, and which never reaches the goal but is constantly improving, Mr Ruslan Stefanov, Director of the Economics Program of the Center for the Study of Democracy (CSD) and manager of the CSD’s SELDI network reminds civil society that it is necessary to have responsible leaders at the top, independent institutions that control them, and governments willing to cooperate with civil society and experts.

For insightful discussion on the importance of QM tools such as CAF, advantages of its application, and experience of WB countries who are using it, we have the pleasure of welcoming Mr Thomas Prorok, Managing Director at the KDZ – Centre of Public Administration Research, and Head of the CAF Centre at the KDZ, who has hands-on experience in supporting the administration in the region in the CAF implementation. Mr Prorok is also WeBER Advisory Council member. He spoke with Milos Djindjic, WeBER Lead Researcher.

“Smallness does not justify corruption,” said Professor Tiina Randma-Liiv, guest of the fourth WeBER Talks. She is a member of the WeBER Advisory Council as well as a Chair of Public Management and Policy at Tallinn University of Technology, Estonia. Currently, Professor Radma-Liiv also serves as a Vice Dean of the Faculty of Social Sciences and Member of the University Council. She spoke with Milos Djindjic, WeBER Lead Researcher, about how more attention must be given to the size of the state in the process of public administration reform.

In this episode, Long and Winding Road to professional civil service in the Western Balkans,  Jan-Hinrik Meyer-Sahling, Professor of Political Science at the University of Nottingham and a member of the WeBER Advisory Council and Lead WeBER Researcher, Milos Djindjic, discussed what lessons can be drawn from the EU member states and beyond.